Welcoming and Supportive Mental Health Care Admissions Process

In a fast-paced and ever‑changing world, it’s important to prioritize your mental health. If you’re facing mental health challenges, you’re not alone. Reaching out for support can be one of the most challenging parts of the journey, but it’s also a big step toward feeling better.

Supportive, evidence-based mental health care is available at Jackson House, where we care about real people and real change through individualized care. When taking the first step to bettering your mental health, a supportive and welcoming atmosphere can make a significant difference. We strive to provide a welcoming admissions process to get you started on your journey.

Mental Health Care from Jackson House

Deciding where to seek mental health treatment is one of the most important decisions you’ll have to make. Our programs at Jackson House aim to provide care to clients facing mental health challenges. Here, we approach treatment through evidence-based practices and a personalized treatment plan for each client. 

Beyond our structured mental health programs, we offer the support of caring, highly trained professionals who oversee every stage of care. You’ll work with experienced and skilled healthcare providers to help you during treatment. 

Choosing Jackson House to address your mental health needs means receiving compassionate care from a qualified team dedicated to helping clients on their mental wellness journeys. 

Our Approach to Admissions

At the core of our admissions approach is compassion and a commitment to putting people first. During this stage, we focus on involving loved ones early and are dedicated to being transparent about treatment plans, fit, and costs. 

The Admissions Process

Our admissions process guides you through each step of the way. Here is a breakdown of the steps and what you can expect.

The Initial Call and Gathering Information

The first step in the admissions process is an initial phone call, whether made by yourself, a loved one, or a mental health professional. In this stage of admissions, our team will gather details and basic information about the challenges you’re currently facing, and we will invite your loved ones to share their perspectives and involvement preferences.

Identifying Need and Verifying Insurance

During the next step in the admissions process, our team will take the time to get to know you and better understand your mental health needs. We will discuss your mental health history, and, if applicable, we will review any additional information from your doctor.

At this point, we will review your health insurance and discuss your options for mental health treatment. We will verify your insurance benefits and explain any out-of-pocket costs that may be applicable to your care. If you don’t have health insurance, we will review available payment options for your treatment. Our goal is to provide transparency so there are no unexpected costs during your stay at Jackson House.

Determining Fit and Scheduling Program Start

After our team reviews your information, we’ll determine whether Jackson House is a good fit for your mental health needs. If so, you will be contacted about a time for you to start your treatment program. If Jackson House is deemed not the right fit for your needs, we will share other local mental health treatment options and support you in finding the right care. 

Welcome to the Center

Upon your arrival at Jackson House, the first thing you will do is complete the required forms and meet with one of our caring nurses. After completing your paperwork, we will walk you through the facility, introduce you to other clients, and address questions you may have. We will show you to your room and help you get settled in. If a loved one is with you, we invite them to stay and help you unpack. After you’ve settled in, treatment starts right away. 

Insurance and Payment Options

Connect with a member of our team to discuss insurance and payment options. Our team can walk you through what coverage you may already have, explain costs, and help you explore flexible payment options that fit your situation. Whether you’re unsure where to start or want to review your choices, we’re here to make the process straightforward and supportive.

Insurance plans we accept include:

• Aetna
• Beacon/Value 
• Blue Cross/Anthem
• Blue Shield/Magellan
• Cigna
• Healthnet/MHN
• Humana
• Kaiser

Some of our locations accept Medi‑Cal or Oregon Health Plan (OHP), and we are able to work with private or commercial insurance coverage, determined on a case-by-case basis. 

Treatments We Offer

At Jackson House, we offer a variety of treatments to support each client’s mental health needs, whether you need support in managing anxiety or resolving trauma. We offer treatment for the following mental health concerns:

Anxiety: For those struggling with anxiety, our team provides cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), group therapy, and medication management. 

Bipolar disorder: Our team offers medication management, illness education, CBT, and prioritizing family involvement to individuals with bipolar disorder. 

Depression: To support individuals with depression, we offer CBT, DBT, medication management, and stress management. 

Schizophrenia: A combination of medication management, illness education, CBT, family support, and life skills training is offered.

Trauma: Treatment offered for trauma care includes one-on-one therapy and group therapy to support long-term recovery.

Dual diagnosis: A dual diagnosis occurs when an individual is dealing with a mental health disorder and a substance addiction simultaneously. We take an integrated approach for dual diagnosis care, providing concurrent treatment for both conditions. Dual diagnosis treatment is provided either at a Jackson House facility or at Jackson House Recovery Centers, an addiction treatment provider in our network of care.

Free and Confidential Consultation

At Jackson House, we offer a complimentary, confidential consultation to help you get started with professional treatment. If you are facing mental health challenges, call anytime to schedule a free consultation or complete our online form.

Supportive Admissions and Caring Mental Health Treatment

Our supportive admissions process and evidence-based mental health treatment are provided to support your mental wellness journey. Contact us if you or a loved one could benefit from a caring mental health treatment plan.