At Jackson House, our clients' health and well-being is our number one priority. We are taking every precaution necessary to help keep our clients and staff healthy and safe during this ongoing pandemic. 

We've started treating our facilities with TruClean, a surface cleaning treatment that helps provide additional protection against germs on surfaces even between routine cleanings. For more information about TruClean, visit their website. 

Other measures we are taking to help protect our clients and staff:

• Limiting visitation times (please call our office for more information)
• Maintaining proper social distancing with all activities
• Requiring face coverings for anyone who enters or resides in the facility when in public spaces
• Temperature screenings
• Regular health screenings for clients and staff by our nursing staff and physicians

General Visitation Requirements

• All visitors will be screened for fever and COVID-19 symptoms, will be required to wear a face mask and will be required to wash their hands or use an alcohol-based hand sanitizer upon entering the facility regardless of vaccination status.
• Any visitor reporting or showing COVID-19 symptoms will be excluded from visiting.
• Visitors must maintain social distancing of least six (6) feet apart from others.

Physical Touch

• If you and your visitor are fully vaccinated, you may touch or hug.
• You and your visitor still need to wear a face covering and wash your hands or use an alcohol-based hand sanitizer before and after contact.
• If your visitor is fully vaccinated, they should present their COVID-19 Vaccination Record Card to the facility staff at the time they are screened.

Indoor Visitation

• Indoor visitation is allowed.
• Clients and visitors must keep at least six (6) feet apart from each other, unless you are both fully vaccinated.
• Clients and visitors must also wear a face covering.

Outdoor Visitation

• Outdoor visits are safer and preferred.
• Clients and visitors must keep at least six (6) feet apart from each other, unless you are both fully vaccinated.
• Clients and visitors must also wear a face covering.

Virtual Visitation

• Jackson House provides assistance in arranging alternative communication for visitors such as phone calls, video calls, and online communications.