We built Jackson House because we realized there was a critical gap in our healthcare system and many individuals with mental illnesses and substance abuse problems were struggling because of it. While there are many outpatient treatment options and locked, inpatient facilities there was nothing in the middle. Nothing to help people who needed around the clock care but wanted to receive treatment voluntarily, on their own terms. Jackson House is different. We provide clients with the level of care they need in a welcoming environment. When you walk through our doors, we will meet you wherever you’re at and help you on your journey toward feeling better.
How Jackson House Provides Personalized Residential Treatment
Every person is different, which is why mental health should be not addressed with a one-size-fits-all approach. Personal experiences, genetic factors, childhood circumstances, specific thought patterns, and individual symptoms are just a few of the many variables that should be taken into account when creating a plan to address mental health conditions.
Personalized treatment is crucial for client success because it tailors solutions to each person’s unique circumstances and needs, helping identify root causes and leading to long-term solutions. At Jackson House, our treatment is centered around what is best for each individual so that we can find the appropriate strategies to help clients work through their struggles and find healing.
Residential Treatment
Residential treatment is ideal for individuals who need a higher level of support. It offers a structured, supportive environment for people who are struggling with mental health conditions. Our goal is to give clients the tools they need to improve their quality of life and reach a place of thriving.
Some of the key benefits of residential treatment at Jackson House include:
- 24-hour professional support: We provide around-the-clock care from trained professionals, ensuring our clients can receive support at any time of day.
- Community: You will be surrounded by a supportive community of people who understand what you are going through or are going through similar battles of their own.
- Evidence-based treatment: All of our methods of treatment are evidence-based and backed by scientific research.
Personalized Care at Jackson House
At Jackson House, our goal is to help clients move forward with tools and strategies that last long after treatment has ended.
Here are some things you can expect from personalized care at Jackson House:
Accommodations
At Jackson House, we aim to foster a homelike environment for our clients. You can comfortably share a room with one other person, enjoying a sense of connection while still having personal space and privacy. Our accommodations are comfortable, clean, and safe.
Duration of stay
While most of our clients stay at Jackson House for two weeks, every person’s needs and duration of stay can differ. Following treatment, we continue to provide mental health care for our clients for the first month to help with the transition to a new routine.
Client expectations
At Jackson House, we are dedicated to helping every person heal, which involves client participation. When you enter residential treatment, we ask that you bring a willingness to engage in the process fully. This requires active participation, honesty, and a true commitment to the work ahead.
Structure
No two days are the same; however, we have a set schedule to help our clients establish a healthy routine. You can expect a combination of medication management, peer support, therapy, and guidance to help you continue to progress once you leave.
Therapy options
Cognitive behavioral therapy, dialectical behavioral therapy, and group therapy are just some of our therapeutic options. Diving into feelings, behaviors, and past experiences can help clients get to the root of their problems and develop coping strategies to combat their mental health symptoms.
Action plans
We want each person to leave treatment feeling equipped to handle the stressors and situations that can arise in everyday life. Our wellness recovery action plans help clients to focus on their strengths and apply tools learned in treatment so they can navigate any situation that comes their way.
Family involvement
We understand how important it is to have support from loved ones when you are facing mental health challenges. Our counselors can provide family therapy upon your request, allowing your family members to actively participate in your recovery process if you choose.
SMART recovery
Self-Management and Recovery Training, or SMART recovery, helps people to recover from addictive behaviors. In this four-part program, clients can learn various techniques to cope with difficult urges, build motivation, manage their feelings and thoughts, and ultimately lead a more balanced life.
Long-Term Support
Healing does not stop when residential treatment ends; in fact, this is just the beginning. As you transition back to everyday life, you will face ups and downs along the way. At Jackson House, our aftercare services are designed to support you long after you leave.
For the first 60 days following treatment, our team stays in touch with you and provides regular check-ins to help you adjust to home routines and navigate any unexpected challenges. The action plan you develop in treatment can help you manage different situations and build a support network you can rely on.
Our alumni group is a great way to stay connected. We have weekly social events, group meetings, and volunteer opportunities. Our team believes in the importance of community and the power of giving back, and our alumni have already contributed hundreds of service hours and raised thousands of dollars. Clients can keep in touch with their Jackson House family and build lasting relationships, as well as make a difference.
Support From Jackson House Portland
We have various locations across California and Oregon. At Jackson House Portland, our dedicated team offers individualized support through each step of your journey toward mental wellness.
At this time, our Portland location is focusing exclusively on providing treatment to clients who currently reside in a licensed mental health residential treatment facility. In 2026, we will expand our services to include outpatient treatment options.
Reach out today for more information on our personalized treatment services and how our team can help every step of the way.
It's time to feel better
We are here to help and we are in-network with most insurance providers. Call us for a free and confidential consultation.
If you’re a provider and need to send us information on a client, please feel free to fax us at 619-303-7044. If you need help immediately, call our 24-hour crisis line at 1-800-766-4274. If you have a medical emergency, call 911. Jackson House is licensed by the State of California Community Care Licensing Division and certified by the Department of Health Care Services. We are also CARF Accredited. If you have any client or quality of care concerns, please reach out to us at (888) 255-9280. If your concerns need further attention, you can contact the Department of Public Health at 619-278-3700 or the Community Care Licensing Division at 1-844-538-8766.
